Streamlining Custom Export Manufacturing

How SB International achieved process-driven operations with ERPidex

Client Overview

Client Name: SB International

Industry: Horse Tack & Saddlery Manufacturing

Location: Kanpur, Uttar Pradesh

Focus: Manufacturing & Export (Saddles, Harnesses, etc.)

SB International is a reputed manufacturer and exporter of premium horse tack products. The company operates with highly customized orders, strict quality standards, and buyer-specific specifications for international markets.

Business Challenges Before ERPidex

Horse tack manufacturing involves complex craftsmanship and strict deadlines. Prior to ERPidex, SB International managed operations via manual processes and Excel.

Key challenges included:

  • Difficulty in tracking order-wise production
  • Limited visibility of work-in-progress (WIP)
  • Manual coordination between departments
  • No real-time status of buyer orders
  • Delay in identifying production bottlenecks

Why SB International Chose ERPidex

SB International required a manufacturing ERP that could:

  • Track production order-wise and buyer-wise
  • Monitor multiple handcrafted processes
  • Provide WIP visibility across departments
  • Improve production planning for export timelines
  • Reduce operational dependency on individuals

ERPidex was selected due to its deep understanding of custom order-based manufacturing.

ERPidex Solution Implemented

ERPidex was implemented as a custom manufacturing ERP designed specifically for leather and tack product manufacturing.

Modules Implemented
  • Buyer Order Management
  • Design & Specification Tracking
  • Production Planning & WIP Tracking
  • Department-wise Monitoring
  • Quality Control Recording
  • Finished Goods & Packing List
  • Management Dashboard & MIS
Operational Transformation
  • Each buyer order tracked from start to dispatch
  • Department-level performance became measurable
  • QC checkpoints ensured quality consistency
  • Packing list preparation became systematic
  • Management gained real-time order visibility

Business Impact

Delivery

Improved on-time delivery performance

Coordination

Better internal coordination & reduced follow-ups

Confidence

Enhanced buyer confidence with structured updates

"ERPidex has helped us bring structure and visibility to our production process. We can now track buyer orders clearly and plan our operations with confidence."

- Management Team, SB International

Future Roadmap

SB International plans to further enhance ERP usage with advanced reporting, performance analytics, and continuous process optimization to strengthen its export competitiveness.